Legal

Privacy Policy

What we collect, why we collect it, and what we will never do with it.

Effective August 10, 2026

Who we are

TableHub is a restaurant online ordering and booking platform based in Fort Lauderdale, Florida. Questions about this policy can be sent to support@tablehubapp.com.

Information we collect

  • Name, phone number, and email address.
  • Order and booking details, including items, times, party size, and notes.
  • Payment information, processed by Stripe. We do not store card numbers on our systems.
  • Basic usage and device data such as pages viewed, browser type, and approximate location derived from IP address.

How we use it

  • To process and fulfill your orders and reservations.
  • To send transactional SMS and email updates about your orders and bookings.
  • To provide customer support.
  • To operate, secure, and improve the service.

SMS and text messaging

By opting in to SMS notifications, you consent to receive text messages from TableHub regarding your orders and bookings. Message frequency varies based on your activity. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Phone numbers and SMS opt-in consent are collected solely to deliver these notifications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties.

Email communications

We send transactional emails about your orders and bookings. Marketing emails are optional and sent only with your separate consent. Every marketing email includes an unsubscribe link, and unsubscribing never affects transactional messages you need to receive.

How we share information

We share your information with the restaurant fulfilling your order or reservation, and with service providers such as payment processing and SMS/email delivery, strictly to operate the service on our behalf. We do not sell personal information.

Data retention

We retain order, booking, and contact records for as long as needed to provide the service, resolve disputes, and meet legal, tax, and accounting obligations. When a record is no longer needed, we delete it or de-identify it.

Security

Data is transmitted over encrypted connections and stored with access controls that limit who can view it. Payments are handled by Stripe, a PCI-compliant processor. No system is perfectly secure, but we review access, monitor for unusual activity, and keep sensitive credentials out of our application code.

Your rights

You can request access to, correction of, or deletion of your personal information by emailing support@tablehubapp.com. You can opt out of SMS at any time by replying STOP, and out of marketing email using the unsubscribe link.

Children

TableHub is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy as the service changes. When we do, we will revise the effective date below and, for material changes, provide additional notice.

Effective date: August 10, 2026.