Commission-free online ordering: keep the full ticket, not the leftovers.
A pickup order through a delivery app is a $35 ticket that becomes $24.50 before rent, labor, or food cost. A pickup order through TableHub is a $35 ticket that stays $35, minus Stripe.
Published 10 August 2026 · Written by the TableHub team · 5 minute read
The math on a typical month
Take a neighborhood restaurant doing 400 pickup orders a month at an average ticket of $35. That is $14,000 in monthly pickup revenue. Here is what the platform line looks like under three setups.
| Channel | Platform fee | Payment fee | Total monthly cost | You keep |
|---|---|---|---|---|
| Delivery app (15%) | $2,100 | Usually included in commission | $2,100 | $11,900 |
| Delivery app (30%) | $4,200 | Usually included in commission | $4,200 | $9,800 |
| TableHub + Stripe | $299 flat | $526 | $825 | $13,175 |
Compared to a 30% delivery app, TableHub saves $3,375 a month on this volume, or $40,500 a year. Compared to a 15% app, the savings are $1,275 a month, or $15,300 a year. That is not marketing money. That is labor, rent, or a second slow-night push.
What commission-free actually means
A lot of vendors say "low commission" and then charge a setup fee, a monthly minimum, a per-order fee, or a markup on the menu price. Commission-free means none of that. It means the platform does not take a cut of the transaction.
With TableHub you pay the subscription and Stripe handles the card. The diner pays your menu price. You receive the money minus the card fee. There is no other percentage, no per-cover charge, and no marketing fee that gets buried in the fine print.
This matters most on your best nights. A delivery app makes more money when you sell more food. A flat-fee hub does not. The incentive is aligned with your volume, not against it.
What is included in the ordering hub
The ordering page is part of the same branded hub that handles your menu, bookings, and diner list. You do not bolt together four tools to get one checkout flow.
Branded menu on your domain
Your logo, your photos, your prices. The guest never lands on a marketplace page next to every competitor in your ZIP code.
Pickup scheduling
Guests choose a time slot that matches your kitchen's capacity. No 40-order pile-up at 6:45 because the app does not know your fryer size.
Order queue and kitchen view
A single-screen queue for the back of house with prep status and diner notes, so nothing gets lost between the tablet and the pass.
Upsells and modifiers
Add-ons, substitutions, and extras are handled in the flow so the average ticket can climb without extra staff time.
Diner profile with every order
Name, email, phone, and full order history attached automatically. No more anonymous receipts.
Promo codes and offers
Run a slow-night blast or a first-timer discount from the same dashboard where the orders come in.
Where TableHub fits, honestly
TableHub is for the orders your own guests already want to place: pickup from the website, a link in your Instagram bio, a QR code on the table, a repeat order from a diner you have already served. Those are the orders a restaurant should never pay 30% for.
What we do not replace is the delivery network. If you need a stranger across town to be handed a bag by a courier in 35 minutes, DoorDash, Uber Eats, and Grubhub still have the drivers. The honest play is to keep those channels for discovery when you need them, and move your direct, known guests to your own hub for pickup.
The restaurants that win with this model are the ones that already have regulars: the neighborhood Italian place, the deli with a lunch rush, the pizzeria that lives on repeat orders. They do not need to rent an audience. They need to stop giving one away.
Common questions
- What does commission-free online ordering actually mean?
- It means TableHub does not take a percentage of your pickup or dine-in orders. You pay the flat monthly subscription and your standard Stripe card processing fee. The money from the ticket goes to your restaurant, not to a marketplace.
- Do diners still pay the same menu price?
- Yes. The diner pays what you charge. There is no hidden markup, no delivery fee, and no service fee that gets skimmed before the order reaches you. That is the whole point: the $35 burger basket is your $35.
- What fees do I actually pay on each order?
- Only Stripe's card processing, typically around 2.9% plus 30 cents per transaction. On a $35 pickup order that is about $1.31. There is no platform commission on top of that.
- Can I use this for delivery?
- TableHub is built for pickup and dine-in ordering, not courier delivery. Delivery apps still have a role when you need a driver network, but the orders that your own guests place for pickup should not cost 30%.
- Do I get the diner's contact details?
- Yes. Every order builds a diner profile with name, email, phone, order history, and total spend. You can export the list and message it directly, which is how you turn a one-time pickup guest into a regular.
Run your pickup numbers through it.
Tell us your average monthly pickup orders and average ticket. We'll do the exact math and show you what a flat-fee hub would look like next to your current platform bill.